Refund Policy
Last Updated: May 25, 2026
We want you to love using SocialClipper. We built this platform to make bookmarking social media posts simple and beautiful, and we want our billing to be just as straightforward. Here is our refund policy written in plain English, with no hidden traps.
1Try Before You Buy (Free Plan)
Every account starts on the Free plan — 50 saved posts, no card, and no time limit. We don't ask for your credit card details up-front because we don't believe in tricking people into auto-billing. Take as long as you like to decide: the Free plan includes every feature, so you can judge the product properly before paying a penny. Premium simply removes the 50-post ceiling.
2Our 14-Day Money-Back Guarantee
If you choose to upgrade to our **Premium Plan ($4.99/mo)** and find that it isn't a great fit, or if you simply forgot to cancel before a renewal charge, we've got you covered.
14-Day Refund Window: Just email us at [email protected] within **14 days** of your original subscription payment or monthly renewal charge, and we will issue a full refund. No hard feelings and no awkward surveys.
Processing Speed: Once we trigger the refund, Stripe processes it immediately. It typically takes **5 to 10 business days** to show up on your bank or credit card statement, depending on your bank.
3Charges Beyond 14 Days
For charges older than 14 days, we generally do not offer pro-rated refunds for the remaining days of your monthly cycle. Instead, when you cancel, your account will remain active with full Premium access until the end of your current billing period, and you will not be charged again.
That said, if there are unusual circumstances, or if you experienced technical service outages that prevented you from using SocialClipper, let us know! We are human, and we will work with you to find a fair solution.
4How to Request a Refund
Requesting a refund is simple:
- Send an email to [email protected].
- Use the email address connected to your SocialClipper account.
- Let us know you'd like a refund. If you want to tell us why, we appreciate the feedback, but it is not required.
Have questions about billing?
We handle all billing issues manually to ensure a human touch.